Terms and Conditions

 

Terms of Service - Memoraé

Overview

This website is operated by Memoraé. Throughout the site, the terms “we,” “us,” and “our” refer to Memoraé.
Memoraé offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including any additional terms, conditions, and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use any services.

Any new features or tools added to the current store are also subject to these Terms of Service. You can review the most current version of the Terms of Service at any time on this page.
We reserve the right to update, change, or replace any part of these Terms by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that enables us to sell our products and services to you.


1. Online Store Terms

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region, or that you have given us consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms, viruses, or destructive code.
A breach or violation of any of the Terms will result in an immediate termination of your services.


2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and may involve (a) transmissions over various networks, and (b) changes to conform to technical requirements of connecting networks or devices.
Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service without express written permission from us.


3. Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current.
The material on this site is provided for general information only and should not be relied upon as the sole basis for decision-making without consulting primary, more accurate, or timely sources of information.
Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.


4. Modifications to the Service and Prices

Prices for our products are subject to change without notice.
We reserve the right to modify or discontinue the Service (or any part thereof) at any time without notice.
We shall not be liable to you or any third party for any modification, price change, suspension, or discontinuation of the Service.


5. Products or Services

Certain products or services may be available exclusively online through our website.
These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.

We make every effort to display the colors and images of our products as accurately as possible.
We cannot guarantee that your computer monitor’s display of any color will be accurate.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.
We reserve the right to limit the quantities of any products or services offered.
All product descriptions and pricing are subject to change at any time without notice, at our sole discretion.
We reserve the right to discontinue any product at any time.
Any offer for a product or service made on this site is void where prohibited.

We do not warrant that the quality of any products, services, or information purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.


6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, at our discretion, limit or cancel quantities purchased per person, household, or order.
These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders using the same billing or shipping address.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email, billing address, or phone number provided at the time of the order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you if necessary.

For more details, please review our Return Policy.


7. Returns

All of our products are shipped directly from our trusted suppliers.
If you wish to return a product, it must be sent back to the supplier according to the instructions provided in our Return Policy.

Please note that return shipping costs are the responsibility of the customer.


8. Order Cancellations

Once an order has been shipped, it cannot be canceled.
We process orders as quickly as possible to ensure timely delivery, so please verify your order details carefully before confirming your purchase.

If you wish to modify or cancel your order before it ships, contact our customer service team immediately at info@memoraejewels.com to check if adjustments are possible.

If your order has already been dispatched, please refer to our Return Policy for further instructions.


Memoraé reserves the right to update or amend these Terms of Service at any time. It is your responsibility to review this page periodically for changes.
For any questions regarding these Terms, please contact us at info@memoraejewels.com